Penton Systems / Services
Services What Penton Systems does
Every layer, one team
From the server in the rack to the AI agent watching it, we design, build and support each layer of the stack, and we prove the work in our own Orlando laboratory before it reaches yours.
01 Capabilities
Nine things we do well
Each capability links to the page where we show the detail, the tools and the limits. Where a capability is experimental, it says so.
- 01
Enterprise hardware refurbishment
Dell PowerEdge servers, controllers, memory, processors and drives: tested, documented, securely erased and quoted in writing.
Catalog - 02
Cisco communications hardware
SIP-capable Cisco desk phones and PoE accessories, with firmware, provisioning and interface customization handled for you.
Phones - 03
Artificial intelligence
Agent workflows with human approval points, AI-assisted monitoring, and private models on hardware you own.
AI - 04
Software development
Custom web applications, dashboards, APIs, automation and Windows and Linux integrations that fit the operation.
Software - 05
Systems integration
Satellite IP, multi-WAN failover, SIP voice, mesh networks and radio-over-IP designed as one system for aircraft operations, vessels and remote sites.
Connectivity - 06
Distributed computing
Workloads spread across lab nodes and clusters, from a seven-node Raspberry Pi cluster to enterprise servers.
Hosting - 07
Virtualization
Proxmox VE and Windows Hyper-V environments with Debian and Windows Server guests, planned for recovery as well as performance.
Hosting - 08
Hosting
Windows and Linux hosting and private lab VPS environments on enterprise Dell PowerEdge hardware in Orlando.
Hosting - 09
Technical research and experimentation
New platforms, networks and AI tools are proven in the laboratory, and labeled completed, experimental, prototype or planned.
Laboratory
02 How an engagement runs
Written down, tested, then shipped
Define
Operational requirements, constraints and the failure you cannot afford are written down before anything is built or bought.
Build and qualify
Hardware and software are assembled and tested in the laboratory against written qualification criteria.
Deploy
Changes go out with a rollback plan and documentation, and with a human approving anything that touches production.
Operate
Monitoring and runbooks ship with the work, written so a night shift can run it.
03 Boundaries
What we take on, and what we do not
We do
- Design, build and integrate the network, voice, computing and software side of a system.
- Source, test and document refurbished enterprise hardware, and quote it in writing.
- Run pilots on our own hardware before recommending a platform.
- Say when new hardware, another vendor or doing nothing is the better answer.
We do not
- Act as a carrier or claim reseller, partner or certification status with any satellite provider or manufacturer.
- Offer uptime guarantees or service-level agreements outside a written agreement.
- Perform work on aircraft systems ourselves; that goes through our avionics integration and installation partner, SouthEast Avionics of Melbourne, Florida, under the approvals it requires.
- Publish prices or take payment online.
04 Where to start
Pick the door that fits
Tell us what you are building, sourcing or fixing. We reply with a practical plan and an honest scope, not a template.